Contact information

At Oh My Petz, we’re here to help! Whether you have a question about your order, shipping, returns, or one of our products, our customer support team is happy to assist.

Customer Support Email: support@ohmypetz.com

Business Name: Oh My Petz

How Can We Help?

For the fastest assistance, please email us with the following information whenever applicable:

- Order inquiries: Include your order number.

- Shipping and delivery: Include your order number and tracking information, if available.

- Returns and refunds: Please review our Returns & Refund Policy before contacting us.

- Damaged or defective items: Include your order number, a brief description of the issue, and photos if possible.

Response Times

We aim to respond to customer inquiries as soon as possible. Please allow up to 2 business days for a response.

Business Information

Store Name: Oh My Petz
Email: support@ohmypetz.com

For questions or assistance, please contact us by email. We look forward to helping you and your pet!